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14 Boswell Avenue, Newtown 3220
0412408926
sales@carawaygroup.com.au

Maintenance & Compliance

SUBSCRIPTION

PROPERTY MAINTENANCE & COMPLIANCE

Subscription Service for Property Managers and Landlords

Compliance Made Simple

We handle all the required property maintenance and compliance including electrical and gas safety checks every two years, and annual smoke alarm maintenance, ensuring your properties are always compliant with the latest regulations.

Hassle-Free Repairs

We take care of urgent repairs up to a set limit each year. Our plans cover the labor costs, and materials are billed separately, so you know exactly what you’re getting.

Comprehensive Support

Our service includes all the necessary documentation for compliance and regular updates on the status of your properties. Plus, we’re always here to help with any questions or issues that come up.

IT’S SO SIMPLE

1

Order your plan below.

2

Our specialist will contact you to confirm your plan and schedule your first visit. We take contact direct with tenants and schedule everything our visits.

3

Sit back and relax.

WHY CHOOSE US ?

Expertise & Reliability

Our team of experienced professionals ensures top-notch service and critical property maintenance and compliance with all regulations. We handle everything from safety checks to urgent repairs, so you don’t have to worry about a thing.

Cost Savings

Prevent costly emergency repairs and fines with our regular maintenance and compliance checks. Our subscription model provides predictable, manageable expenses.

Peace of Mind

Focus on growing your portfolio while we take care of your property maintenance and compliance needs. Our comprehensive service means fewer headaches for you and more satisfied tenants.

Dedicated Support

Our dedicated support team is always ready to help with any maintenance or compliance issues. With priority scheduling and a dedicated account manager in our Premium Plan, you can be assured of prompt and personalized service.

Regulations

The Residential Tenancies Act 1997 sets out the rights and responsibilities of renters and rental providers in Victoria. It includes over 130 reforms to ensure safety and fairness in the rental market.

Key Compliance Areas

Electrical Safety: Mandatory safety checks every two years.

Gas Safety: Regular checks every two years to prevent leaks and hazards.

Smoke Alarms: Annual checks and maintenance to ensure functionality.

Rental properties – minimum standards

Penalties for Non-Compliance

Failing to comply with these regulations can result in hefty fines and legal issues, making it crucial for property managers and landlords to stay up-to-date.

Choose your PROPERTY MAINTENANCE & COMPLIANCE plan

You don’t have pay all at once, subscribe to a monthly plan.

BASIC

$99

per month per property

Core Service

  • Electrical safety checks every two years
  • Gas safety checks every two years
  • Annual smoke alarm checks and maintenance
  • General repairs up to $500/year (labor only, materials extra), limit of two per year
  • Basic documentation and compliance reporting
  • Email support
Get Started

RENTAL PLUS

$179

per month per property

Extra protection

  • Electrical safety checks every two years
  • Gas safety checks every two years
  • Annual smoke alarm checks and maintenance
  • General repairs up to $1500/year (labor only, materials extra), limit of three per year
  • Comprehensive documentation and compliance reporting
  • Phone and email support
  • Preventive maintenance visit annually
Get Started

PREMIUM

$349

per month per property

All inclusive

  • Electrical safety checks every two years
  • Gas safety checks every two years
  • Annual smoke alarm checks and maintenance
  • General repairs up to $3000/year (labor only, materials extra), limit of four per year
  • Comprehensive documentation and compliance reporting
  • Dedicated account manager
  • Phone, email, and in-person support
  • Preventative maintenance visit annually
  • Priority scheduling for repairs and inspections
  • 10% off all additional services
Get Started

INCLUDED REPAIRS SO YOU ARE COMPLIANT

As a rental provider, it is essential to ensure your property meets the minimum standards as outlined by the Residential Tenancies Act 1997 and related guidelines in Victoria, Australia. This section outlines the common repairs included in our service, focusing on compliance with these legal requirements.

1

Electrical Safety

Ensuring properties have modern switchboards with circuit breakers and safety switches. Repairs include fixing minor electrical faults such as non-functional outlets and light switches, ensuring compliance with the electrical safety standards.

2

Heating Maintenance

Maintaining an energy-efficient fixed heater in the main living area, as required for rental agreements from 29 March 2023. This ensures tenants have a reliable and efficient heating source, which is a legal requirement​.

3

Kitchen Maintenance

Ensuring the kitchen has a dedicated cooking area, a sink with hot and cold water, and a functioning stovetop with at least two burners. Repairs include fixing leaks, blockages, and broken fixtures to meet minimum kitchen standards​.

4

Bathroom Maintenance

Ensuring the bathroom has a washbasin, a shower or bath with hot and cold water, and a 3-star water-efficient showerhead. Repairs include addressing leaks, blockages, and ensuring fixtures are in good working order.

5

Toilet Maintenance

Ensuring toilets are in good working order, connected to a sewerage or approved wastewater system, and situated in a separate room. This includes fixing any issues that prevent the toilet from functioning properly​.

6

Laundry Connections

Fixing issues with hot and cold water connections and ensuring laundry fixtures are functional. This meets the minimum standard for laundry facilities if provided​.

7

Lighting

Replacing faulty light fixtures and bulbs to ensure adequate natural and artificial lighting in all habitable rooms, complying with minimum lighting standards​.

8

Ventilation

Fixing ventilation systems to provide adequate airflow in all habitable rooms, including bathrooms and kitchens, to meet health standards and ensure the property is habitable​.

9

Locks

Maintaining functional deadlocks on external doors to ensure property security, as required by the minimum standards for rental properties

10

Mould and Damp

Addressing and repairing any mould and damp caused by the building structure to maintain a healthy living environment, which is crucial for compliance with health and safety standards

11

Structural Soundness

Performing necessary minor repairs to ensure the property is structurally sound and weatherproof, maintaining structural integrity and complying with structural standards.